Canadian Roadside Assistance: 1-800-268-6800
Sometime the unexpected happens and you find yourself in need of some help. Don't worry - GM Roadside Assistance is included for the duration of all GM New Vehicle Powertrain warranty for new vehicles purchased through Craig Dunn Motor City in Portage la Prairie.
Services Provided
- Emergency Fuel Delivery
- Lock-Out Service
- Emergency Tow from a Public Road or Highway
- Flat Tire Change
- Battery Jump Start
- Trip Interruption Benefits and Assistance
- Fuel Delivery
- Lock-Out Service
- Alternative Service
Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station.
Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar. For security reasons, the driver
must present identification before this service is given.
Emergency Tow from a Public Road or Highway: Tow to the nearest Chevrolet dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is not given when the vehicle is stuck in the sand, mud, or snow.
Flat Tire Change: Service to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty.
Battery Jump Start: Service to jump start a dead battery.
Trip Interruption Benefits and Assistance: If your trip is interrupted due to a warranty event, incidental expenses may be reimbursed within the Powertrain warranty period. Items considered are reasonable and customary hotel, meals,
rental car, or a vehicle being delivered back to the customer, up to 500 miles. Must be over 150 km from where your trip was started to qualify. Pre-authorization, original detailed receipts, and a copy of the repair orders are required. Once authorization has been received, the Roadside Assistance advisor will help to make arrangements and explain how to receive payment.
Fuel Delivery: Reimbursement is up to 7 liters. If available, diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.
Lock-Out Service: Vehicle registration is required.
Alternative Service: If assistance cannot be provided right away, the Roadside Assistance advisor may give permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
If you need assistance and have an active OnStar subscription, just push your blue OnStar button to get connected with an advisor.
Calling for Assistance
When calling Roadside Assistance, have the following information ready:
. Your name, home address, and home telephone number
. Telephone number of your location
. Location of the vehicle
. Model, year, color, and license plate number of the vehicle
. Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle
. Description of the problem
